Find quick answers to your questions below...
Has my order been despatched?
What happens if any of the items I have ordered are out of stock?
How do I change quantities or cancel an item in my order?
How do I track my order?
When will my order be despatched and what are my delivery charges?
My order never arrived.
An item is missing from my order.
How do I create an account?
How do I edit my account information?
What are the delivery costs?
I forgot my password.
Shipping and Returns
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order be despatched?
Do you ship to my country?
Pricing and Billing
What taxes do I have to pay?
I have a question on my charges.
What are my payment choices?
I need a copy of my receipt/invoice.
If I am due a credit, when will it appear on my account?
When will my credit card be charged?
What is the minimum Shelf life I can expect on the products I order?
How do I find my product?
How do I navigate the site?
How do I contact you?
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